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Foundations of Case Management: A Patient-Centered Approach

Expand your capabilities in case management

Nurse talking to a patient in a wheelchair

100% online | Self-paced and interactive | Begin anytime!

Earn your foundational expertise in case management at the MGH Institute. This course is for system level thinkers who want to use their clinical understanding and new knowledge to create a positive impact in their healthcare environment while helping patients solve real-life problems during transitions of care. Case managers work at the nexus of complex healthcare organizations and reimbursement structures, clinical healthcare teams, and patients and families.

Expand your knowledge and capabilities in critical areas of case management including:

  • Interprofessional team collaboration.
  • Optimal clinical assessment skills and care planning.
  • Quality improvement.
  • Patient advocacy.

Ideal for any individuals engaged in healthcare delivery interested in building their knowledge base, skills, and strategies within complex care coordination.

  • Registered Nurses and Nurse Practitioners
  • Physician Associates / Assistants
  • Social Workers
  • Physical Therapists
  • Occupational Therapists
  • Nutritionists
  • Rehabilitation Counselors
  • Patient Advocates and Coordinators
  • Community Health Workers
  • Medical Assistants and Nursing Assistants
  • Emergency Medical Technicians

Complete this interactive, case-based continuing education course in 10 hours and receive foundational knowledge and skills in complex care coordination and management.

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Learning outcomes

Understand

health insurance and reimbursement requirements and the strategies for accessing available benefits.

Interpret

the complex healthcare delivery systems at play and how they impact client and patient access to services and transitions of care.

Apply

this knowledge to support patient care and outcomes in a manner that is optimal, efficient, and decreases the overall cost of care delivery

Continuing Education Credits

MGH Institute of Health Professions designates this activity for 10.0 contact hours for nurses. The American Academy of Nurse Practitioners Certification Board (AANPCB) accepts credit from organizations accredited by the ACCME and ANCC.

MGH Institute of Health Professions has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 10.0 AAPA Category 1 CME credits. Approval is valid until February 2025. PAs should only claim credit commensurate with the extent of their participation.

AAPA CME logo

As a Jointly Accredited Organization, MGH Institute of Health Professions is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. MGH Institute of Health Professions maintains responsibility for this course. Social workers completing this course receive 10.0 clock hours for continuing education credits.

ACE social work logo

Submitted for PACE™ Pre-Approved Continuing Education by the Commission for Case Manager Certification (CCMC).

This course serves as excellent preparation for the Certified Case Manager (CCM) Exam offered by the Commission of Case Manager Certification (CCMC), or the Nursing Case Management Board Certification Exam (RN-BC) offered by the American Nurses Credentialing Center (ANCC) by providing key foundational case management concepts with interactive assessments to apply and test that knowledge. Please note it does not guarantee eligibility for the exams and subsequent certification.

This activity was planned by and for the healthcare team, and learners will receive 10.0- Interprofessional Continuing Education (IPCE) credit for learning and change.

 

Interprofessional continuing education credit logo
seal of accreditation for continuing education

The MGH Institute of Health Professions is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE) and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team, and the IHP Office of Continuing and Professional Development holds Joint Accreditation provider status by the Joint Accreditation Interprofessional Continuing Education organization. Joint Accreditation is a national public recognition of a continuing education provider’s demonstration of a proven educational commitment to improving team-based interprofessional knowledge and skills that support the health and wellness of patients and clients.

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